DW-H5600 unable to display their My Page in CASIO WATCHES

This seems to occur on some Android/iPhone devices.

<Main symptoms>

When they try to display My Page, the loading circle remains displayed and the screen does not change.

This issue is thought to be caused by data not being loaded properly, and is expected to be resolved by cleaning the database. If "re-pairing'' does not resolve the issue, please try "reinstalling the app.''




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