Supported Registers and Dealers

Currently Supported Warranty Models

Please note any models listed below that come up with different letters may be new models please call us to verify

PCR262/CE160

PCR26S

PCR272/140CR

PCR275 ------------------ Stopped production, ask if under 1 year old, if over,

PCR265P (B) ----------- give non-warranty #

PCR360 -----------------------------

PCR-T265

PCR-T273/SM-T274

PCR-T275

PCR-T280, PCR-T290

PCR-T465, PCR-T465 (A)

PCR-T470, PCR-T480, PCR-T48S

PCR-T2000, PCR-T2000 (A)

PCR-T2100, PCR-T2200, PCR-T220S

Models to refer to the non-warranty line. 800-706-2534 option **5** for support

ALL models with an ER or SR at the end

ALL PCR202, PCR204, PCR 208, PCR210, PCR250/150CR, PCR255,

PCR260, PCR260 (B), PCR265P (B), PCR275

ALL PCR308, PCR350, PCR355, PCR365A

ALL PCR408, PCR450, PCR460,

ALL PCR1000

ALL CE 2300, CE2350, CE2400, CE280, CE285, CE300, CE250, CE210*, CE220*

ALL TK500, TK700, TK710, TK800

* These could have 2/4/8 as the last number.

High End Cash Registers Handled by Dealers Only

Any TK followed by four numbers as example TK1200, TK2600

Any CE model not listed above (CE3000, CE-6000 and above)

All models that start with QT, SA, TE, UP

Any inquiry that references back office software, computer connectivity, inventory support, touch screen, kitchen printers or remote printers

(Mainly TE/QT models, but some TK-6500 models)

Below is a list of models no longer supported by dealers as of April 1st 2009.

Any product:
1) Ending in ER (example: 10ER or 2124ER)
2) Ending in SR (example: 204SR or 298SR)
3) Ending in CR (example: 240CR or 3900CR)
4) Beginning with SA (example: SA-2100 or SA-1000)

The following products beginning with CE, PCR and TK models:

CE-300

CE-4600

TK-500

TK-4000

CE-2100

CE-4700

TK-600

TK-4300

CE-2200

PCR-350

TK-700

TK-2600

CE-2300

PCR-355

TK-710

TK-3000

CE-3100

PCR-202

TK-1000

TK-1300

CE-3500

PCR-204

TK-1100

CE-3600

PCR-208

TK-1200

CE-3800

PCR-210

TK-2000

CE-4100

PCR-308

TK-2100

CE-4500

PCR-330

TK-2200

CE-4200

PCR-408

TK-2700

"Thank you. Your (model#) was exclusively sold and supported by a Casio dealer, please contact your dealer. You may find a sticker on the machine with a dealer name and number.

If you do not have a dealer (or the dealer has 'retired'), you may call 800-706-2534 option 5 to be setup with one or if you prefer we can take your information and forwarded via e-mail.

Unfortunately due to the complexity of the programming we have not been trained on this model nor do we have access to manuals."

DO NOT GIVE OUT DEALER NAMES ANYMORE FOLLOW PROCEDURES BELOW:

Purchases Get customer information (Name, address, phone number, email if any, and requested product) and send email to Larry Sampey. (Talk2Rep please send email to Margo Kovolesky [e-mail] who will forward).

New Dealer Needed Send email to appropriate Division Manager. Sal, Margo, Erika, and Errick have lists.

If someone purchased a product on-line and not from a dealer, please email the appropriate Division Manager for that area with COMPLETE customer information (Name, Address, Phone and email if any) as well as what product they own.

QT-8000 ALL calls (Customers and Best Buy Staff) go to Hoa Phung at X4240 or Doug Wong at X4473

Talk2Rep Send them too [phone] Ext. 4240 or 4473