Check the below in the PGM menu TAX SETTING sub menu for CALC SETTING.
This needs to be set to ADD IN -
PCRT500/520/2300/2400 SE-S400/800/900/3000/3500
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Why is there no tax being charged on the register (PCRT500/520/2300/2400 SE-S400/800/900/3000/3500)
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