How do I return my online order.

Return Inquiry - Where is my order

Where is my tracking number - RMA number

Tracking Order - Tracking Label

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Comments

15 comments

  • Mario Sergio

    Good morning, I need the service manual or electrical schematic of the main board of the casio AT 550G watch, as I can't find any repair here in Brazil. Please, I need the casio AT 550G service manual so that for my own responsibility, I repack, I will buy the smd capacitors and resistors myself. But I need to know the specifications of each one.
    I thank you for your collaboration.
    Sincerely: Mario Sergio

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  • Gordon Dabbs

    Did not receive order #

    1
  • david weller

    What is going on on my return label

    0
  • vivian andrews

    My item arrived today, badly smashed up and open at each end and upon looking at the contents, I realize there is no hardware or instructions on how to assemble the stand.,  

    0
  • Eloisa Hernandez

    Didn’t get a email confirmation so I have no idea when my order will still nothing

    0
  • Jeannine Campeaux

    Where is my tracking #, How was it shipped UPS, USPS

    0
  • Stephen

    Hi Jeannine,

    Thank you for choosing Casio America. Your package has shipped, see Fedex tracking information below.

    TRACKING ID

    653686137848
     
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  • Linde Favela

    Hello,
    I have concerns regarding my order. Why I haven’t received any updates or the tracking number. Please advise thank you

    0
  • Largent Meghan02

    I received a confirmation email but it does not have a tracking number. It has a shipment number, but that doesn't correspond with any carriers. How do I know when I will receive my order?

    0
  • Kmfarnell

    Hello I received an email with order # but no tracking number.

    Order # 1002312278

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  • Josh Petrella

    Hi Casio Can you please give me my tracking number for order #1002319514 its been over a week and still I have no idea what’s happening who’s delivering it and when, ASAP

    0
  • Stephen

    Hi Josh,

    See tracking information below. If you have any questions or need assistance Casio can be reached directly at 1-800-706-2534 option#6

    Fedex, 653686186732
    0
  • Kmfarnell

    Stephen, may I please have my tracking number as well. I inquired about this last night. Why no reply to my message????

    0
  • Stephen

    Hi Kelli,

    We apologize, see tracking information below. If you have any questions or need assistance Casio can be reached directly at 1-800-706-2534 option#6

    Fedex 717810832656

     

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  • Innahmareeh
    I would like to follow up on my order with Order #1002313778. Why is it taking too long to ship the item, and it's still in the shipping request processing status? It has been six days since the date of my order, and the website indicates a delivery time of 2-5 days. I have sent you emails, but I have not received any replies until now.
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