Casio offers a 30 day money back guarantee. Returns can only be accepted for products purchased through one of the official online stores listed above. If you wish to submit a return, please fill out the customer support form or use the support chat on that page to speak to a support representative. Refunds will be issued in the same form of payment used for the original transaction. Credits cannot be issued until the merchandise return is received. Please allow up to five business days from our receipt of your product for credit processing.
Returns only accepted for watches in new condition. Any damages incurred to the watch, such as scratches, disqualify the watch from being returnable for a full refund.
* Return Policy - Outlet Store
We offer deep discounts on the products you love through the Casio Outlet Store. These products had been reduced in price because they may have blemishes or damage to their packaging, and/or they may be missing a printed manual. The products themselves are in new condition. Returns may not be accepted for damaged packaging or missing printed manuals. Enjoy the savings!